Patient Rights & Resources

Good Faith Estimate

Effective January 1, 2022, you are entitled to receive what is known as a “Good Faith Estimate.” This document outlines the estimated cost of your treatment under the No Surprises Act. Healthcare providers, by law, are required to provide their patients with an estimate of costs for any medical bills or items pertaining to their treatment.

As part of your intake appointment with a clinician at Harvest Counseling & Wellness, you will discuss a recommended session interval and treatment length as indicated, given your presenting concern(s). However, you will only confirm and consent to one session at a time at the end of each session. This process will alleviate any chance of you running into or occurring additional treatments and services that you did not consent to.

Harvest Counseling & Wellness will provide each client a “Good Faith Estimate” before services are rendered, which will include the clinician’s rate and any associated costs. For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises/consumers, email FederalPPDRQuestions@cms.hhs.gov, or call 1- 800-985-3059.

Requesting Mental Health Records

You have the right to request and receive a copy of your mental health records.

To obtain your record you must submit a written request to your provider via email, secure portal, or mail.

This is in accordance to Texas Health & Safety Code §611.0045.

Your provider has 15 days to respond to your written request according to Texas Health & Safety Code §611.008(a)

Complaints

Texas Behavioral Health Executive Council (BHEC)

If you have questions about a licensed professional, or wish to make a complaint contact BHEC directly at
1801 Congress Avenue, Suite 7.300, Austin, Texas 78701
bhec.texas.gov/discipline-and-complaints/ | Enforcement@bhec.texas.gov

1-800-821-3205 | or by using the council's complaint form.